Privacy Policy

Farmhouse Coffee & Cream ("we," "us," or "our") operates the website at farmhousecoffeetexas.com. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

Information We Collect

We collect information you voluntarily provide when submitting an event booking request:

• Full name
• Email address
• Phone number (optional)
• Event details (date, type, guest count, notes)

We do not collect payment information through this website. Online orders are processed exclusively through OrderCounter, a third-party service subject to its own privacy policy.

We also collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes. We do not use cookies for advertising or tracking.

How We Use Your Information

• To confirm and coordinate your private event booking
• To contact you regarding your reservation
• To respond to inquiries sent via email or phone
• To improve our website and services

Booking submissions are processed through GoHighLevel (LeadConnector), our customer relationship management platform. Your information is stored securely in their system and used solely for communication related to your booking.

Third-Party Services

• OrderCounter — handles online food and gift card orders. Their privacy policy governs any data you submit during the ordering process.
• Google Maps — our Contact page embeds a Google Maps iframe. Google may collect data per their Privacy Policy when you interact with it.
• GoHighLevel / LeadConnector — receives event booking form submissions.

We do not sell, rent, or trade your personal information to any third party.

Data Retention

We retain booking and contact information for as long as needed to fulfill your request and maintain business records, or as required by applicable law.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at blake@farmhousecoffeetexas.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this Privacy Policy? blake@farmhousecoffeetexas.com · (936) 435-1559 · 1329 University Ave., Suite K, Huntsville, TX 77340